Printer offline error
A printer is an electronic output device that transforms computer data such as graphics or text into human-readable hard copy. Today, the most common ways to connect printers to computer are using USB cables or Wi-Fi connections. Laser, inkjet, and 3D printers are all very popular and can vary in speed, cost, size, and sophistication. Higher resolution printers are usually more costly, whilst cheaper printers often print at up to 600dpi and at a rate of three to six sheets per minute.
Normally, when you wish to print a document, photo, or text/graphic file, the operating system 'spools' it to the printer and it starts printing. For this to happen, the printer must display an 'Online' status. If the printer status is Offline, it will be unable to communicate with the computer or print any documents. This is a common problem and can be very frustrating, especially if you need to print documents quickly or your daily work depends on a printer. There are various reasons for the computer to show an offline printer status, including connectivity issues and powered-down printers. |
Even with today’s advancements in technology, computer and printer issues are still a frequent occurrence for some people. When you’re running a business, there is nothing worse than receiving a message telling you that your printer is offline and not knowing how to fix it.
Here, we’ve explained the possible reasons why you’ve got an offline printer, and how you can fix it. |
Step by Step Methods to prevent a Printer Going Offline
Let’s have a look forward to the below given methods. You will come to know the whole process of making the offline printer to online.
1. Check Cables
2. Make Printer Online manually
3. Remove Pending Printing Jobs
4. Remove Device
5. Reinstall Printer Drivers
Next, you can do is- reinstall the printer drivers to get rid of the Printer offline issue. Maybe the printer drivers are not supporting or get corrupted.
Let’s have a look forward to the below given methods. You will come to know the whole process of making the offline printer to online.
1. Check Cables
- First, you need to check if all the cables are connected well with your printer.
- Check both the ends of the USB cables and firmly insert them.
- If your printer is connected with the Ethernet cable then make sure it is connected well.
- Try using different cable if you find any fault in the current cable.
- If connected wireless then ensure your WiFi is working well.
2. Make Printer Online manually
- Reboot your printer first by shutting it down and then turn it back ON
- Verify that the printer is plugged into your computer properly
- Log on to your computer using an account that has “Manage Printers” rights to the printer
- Click the “Start” button and then click “Devices and Printers”
- Right-click the printer and select “See What’s Printing” to display the print spooler window
- Click “Printer” and select make sure that the check mark is assigned at “Use Printer Offline”.
- Click on the checkbox to remove the tick if it is there. And select “Use Printer Online”.
3. Remove Pending Printing Jobs
- Click on the Start or Windows icon.
- Now select Settings and click Devices.
- Open the Printers and Scanners, then select your printer.
- Right-click on the printer and click “See what’s printing”
- In the window select all pending printing jobs and Delete.
- Now click on Print and select “Use Printer Online”, again.
4. Remove Device
- Remove your printer from the computer.
- For this go to Printers and Scanners window.
- Then select your printer and right-click.
- Now click Remove Device.
- Once it will get completely removed from your computer, restart your computer.
- Now again add the printer.
- Click on “Add a new printer” and your computer will start looking for the printer signal.
- Select your printer and it will get connected.
5. Reinstall Printer Drivers
Next, you can do is- reinstall the printer drivers to get rid of the Printer offline issue. Maybe the printer drivers are not supporting or get corrupted.
- First, uninstall your HP printer drivers and reinstall them.
- To reinstall the drivers go to Settings and then click Printers
- Select your printer and right-click
- Choose the Properties
- Under the General window look for the Driver button and select it.
- Choose the driver again
- You may have to download the printer drivers again.
- Therefore go to official website for particular Printer you're using.
- Choose the Drivers according to your printer model, click on Download...
- Now go to the ‘downloads’ folder and Run the setup.
- Click on Install and then follow the on-screen instructions to install the drivers.
Printer offline Error fix(WINDOWS or mac)
Once you have added either a USB or networked printer to your Windows or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
Windows instructions
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Mac - instructions
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Disclaimer
All-Printer-Setup is an information and self-help website providing troubleshooting tutorials for common issues faced by Printer users. We provide onsite services for all kind all Printer devices. All other trademarks, company names, product names and brand names are the ownership of their corresponding owners and We do not disclaim any ownership in such third-party trademarks. “The services we’re offering are also available with the Brand owners”.
All-Printer-Setup is an information and self-help website providing troubleshooting tutorials for common issues faced by Printer users. We provide onsite services for all kind all Printer devices. All other trademarks, company names, product names and brand names are the ownership of their corresponding owners and We do not disclaim any ownership in such third-party trademarks. “The services we’re offering are also available with the Brand owners”.